Shipping policy
Effective Date: August 5, 2026
At BlueWake Apparel, we're committed to getting your order to you as quickly and accurately as possible. Thank you for supporting our mission to create quality apparel inspired by life on the water.
Order Processing
- Orders are typically processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding holidays.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be longer during new product launches, holidays, or promotional events.
Shipping Rates
Shipping costs are calculated at checkout based on your order, shipping method, and destination.
We may periodically offer free shipping promotions. Any applicable promotions will be displayed on our website.
Estimated Delivery Times
After your order has been processed, estimated delivery times are generally:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (when available)
Delivery times are estimates and are not guaranteed.
Shipping Destinations
BlueWake Apparel currently ships within the United States.
We plan to expand to international shipping in the future.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and your order has not yet shipped, please contact us immediately. Once an order has shipped, we may be unable to change the delivery address.
If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply before the order can be reshipped.
Lost or Delayed Packages
After a package has been transferred to the shipping carrier, delivery is the carrier's responsibility.
If your package appears lost or significantly delayed, please contact us at bluewakeapparel@gmail.com, and we'll gladly assist you in working with the carrier to locate your shipment.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
We'll review your claim and work with you to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, please contact us:
BlueWake Apparel
Email: bluewakeapparel@gmail.com